Terms of use

The registration and use of luminjo customer support software requires the full acceptance of the following conditions.

These terms of use (hereinafter the "Terms of Use") describe the terms and conditions under which Agence Awelty (see legal information) provides paid services on its SAAS customer service tool luminjo. This contract is subject to French law.

Legal notices

Luminjo.com is published by Agence Awelty.

SARL Agence Awelty
19 rue Lamartine
80000 Amiens
Represented by Mr. Arnaud JIBAUT

Acceptance of Terms of Use

By logging on to the luminjo site, you agree to abide by these terms of use of the site which may be freely modified at any time. It is therefore advisable to refer regularly to the latest version of the General Terms of Use available at all times on this site. Any person "surfing" on the site luminjo is qualified as "User" by these Terms of Use, and is therefore subject to its respect.

Our services are reserved for persons legally able to sign contracts under French law. Our services are not available to minors under 18 years of age, except under the authority and express supervision of their parents or legal guardian.

Obligations de l'utilisateur

The User undertakes at the time of registration on luminjo.com to give truthful, correct and complete information. In the event of a change of this information, the user is obliged to inform Agence Awelty immediately.

The User agrees that the content kept on his luminjo space is in conformity with the laws and regulations in force. In no case shall the Agence Awelty be held responsible for the content of the User's responses.

The User agrees not to practice the sending of newsletters or unsolicited messages (spamming or mass emailing), or uses that may be related, from his account luminjo. The Agence Awelty reserves the right to disable an account in the event of a violation of this rule.

The User undertakes not to download, publish software or any other document containing a virus or any other harmful or disruptive component.

The User undertakes not to use the tools provided by the Agence Awelty for any purpose other than managing customer requests and assistance.

The User acknowledges and accepts that in order to ensure its liaison mission between the User and its Clients the name of the luminjo platform is cited and therefore visible to the Customers of the User.

The User accepts the most current version of luminjo and future updates of the tool.

Responsibilities of Agence Awelty

The Agence Awelty can not be held responsible for the content of the User's responses. The User accepts and acknowledges that he is solely responsible for the information, texts, images, data, files, programs contained in his luminjo space.

Moreover, the Agence Awelty has no link with the User's activity or even with the Customer's clients, Awelty only makes available to the User an online customer support software. The Agence Awelty is not obliged to write the content of the answers, nor even to provide any service to the Customers of the User, the latter proposes only the tool.

Agence Awelty undertakes to maintain the confidentiality of the data of the User, data will in no case be transmitted to third parties.

Agence Awelty is under an obligation of means within the framework of these Conditions of Use and can in no case be responsible for any loss, damage or indirect damage of any kind resulting from the management, use, operation, interruption or malfunction of the Service.

Agence Awelty does not guarantee against, and can not be considered as responsible for the loss or the alteration of the files or data that the User transfers on his luminjo space. The User agrees to transfer these data and files under his sole responsibility and knowingly. It is the User's responsibility to perform such safeguards as it deems necessary.

Agence Awelty can not be held liable for any interruption of service and reserves the right to suspend its service for maintenance or updating purposes.